Identity Theft

The Royse City Police Department takes reports from victims of identity theft under the following circumstances:

  • Any part of the fraud occurred within the City of Royse City
  • The victim is a resident of the City of Royse City

If you do not live in the immediate area, please contact your local police department and make the report with them.  If the misuse of your information occurred in the City of Royse City your local department can forward the report to us for further investigation by email or by faxing it to 972-636-2922.

The Criminal Investigations Division accepts complaints in person Monday – Friday, 9:00 AM to 4:00 PM (excluding holidays), by mail, or by e-mail.

  • Valid identification is required to make a report.
  • Complaints submitted by mail, or e-mail, require a color copy of a government-issued form of identification.
  • Please provide all available evidence when requesting a report.
  • Complaints must be accompanied by supporting documentation.

Certain reports require specific information.  General guidelines area as follows:

  • Identity Theft

Identity theft is defined as “the theft or misuse of personal or financial identifiers in order to gain something of value and/or to facilitate other criminal activity”. This type of fraud occurs when your personal identifying information is used to open new accounts without your consent. This includes bank accounts, credit cards, car loans, home loans, cell phone and internet service accounts, utility accounts (electric, water, cable etc.) and education loans.

We will report any identity theft offenses which occur in the City of Royse City. We will also report identity theft offenses for Royse City residents when the offense occurred outside the DFW area or the offense location cannot be determined. For offenses which occurred outside the City of Royse City we will not be able to conduct a criminal investigation but will forward information to the appropriate outside agency as needed.

Requirements:

  1. A completed Identity Theft Complaint Form​ – This form provides us the information we need to make an offense. It must be filled out with as much information as possible.
  2. Documentation showing how the victim’s identifying information was used (credit report, credit card or loan application, etc.) When submitting credit reports, please include only the first page, which reflects the victim’s name, and the page(s) which reflect the fraudulent accounts or inquiries.
  3. Federal Trade Commission Identity Theft Report, which can be completed by going online to: https://www.identitytheft.gov/Assistant.
  4. A color copy of a government issued form of identification.
  5. The offense must have occurred in the past 7 years.
  6. Please submit all documents in PDF format.

 

  • Credit Card/Debit Card Abuse

Credit/Debit Card abuse is the use of your credit card or debit card by another to obtain a benefit fraudulently. This is the most common type of identity theft and can occur whether or not the person physically has the card. Traditionally credit card fraud was limited to the use of stolen or lost cards to make unauthorized transactions, but due to advances in technology, there are now many other ways for thieves to obtain your credit card/debit card information.

We will only report credit/debit card abuse offenses which occurred in the City of Royse City.

Requirements:

  1. ​​A completed Credit/Debit Card Abuse Complaint Form – This form provides us with the information needed to generate an offense.  It MUST be filled out completely and accurately.
  2. Consumers only – A copy of the victim’s bank or credit card statement(s) showing the fraudulent charge(s). Statements must contain the bank’s logo and victim’s name and account information. Screen captures from online banking will not be accepted.
  3. Businesses only – An official “charge back” notification. Copies of receipts alone will not be accepted.
  4. A color copy of a government issued form of identification.
  5. The offense must have occurred in the past 7 years.
  1. Please submit all documents in PDF format.

 

 

  • Forgery/Bank Account Fraud

Forgery of a Financial Instrument occurs when an instrument such as a check or money order is altered, duplicated, or made so that it appears to be a copy of an original document when no such document exists or the original document has been altered. Whenever someone alters a check or money order or creates a copy of your checks or a money order with intent to use it, or they actually use it, this is a criminal offense. This includes checks with your personal information but someone else’s bank account number or checks with someone else’s name and your bank account number.

We will only report forgery offenses which occurred in the City of Royse City.

Requirements:

  1. A completed Forgery Complaint Form – This form provides us with the information needed to generate an offense. It MUST be filled out completely and accurately.
  2. The original forged document(s).
  3. A completed Forgery Affidavit​​ – This is a notarized sworn statement attesting that the signature which appears on the questioned document is indeed a forgery and not authorized by the account holder. This document is needed before we can file criminal charges in ALL cases.
  4. A color copy of a government-issued form of identification.
  5. The offense must have occurred in the past 10 years.
  6. Please submit all documents in PDF format.