Wastewater Department

If you have wastewater questions or concerns after hours, please call 214-794-2888.

-Monitor and control lift station run times

-Clear stoppages at City clean-out

-Manhole/main line inspection, repair and cleaning

-Maintain and repair wastewater collection system piping and lift stations.

-Perform preventative maintenance citywide in areas prone to service interruptions

Plumbing access to a structure's main sanitary drain piping to allow a cleaning entry point when a stoppage occurs.

1) Some structures built before 1970, clean-outs are located toward the back of the property in line with main toilet vent.

2) Most structures built after 1970, clean-outs are usually located in front flower bed area in line with main toilet vent.

1) Older structures may have a 4" cast iron pipe with a hub and brass threaded cap.

2) Newer structures can have either a 3" or 4" PVC pipe with brass, PVC or rubber cap.

Sewer stoppage is on the resident's side and a licensed plumber is necessary.  Public Works employees DO NOT go past the City clean-out.

99.9% of the time, sink stoppages are internal problems and need to be taken care of by the resident or a licensed plumber.

Although they say flushable wipes are safe, continuous use almost always results in a stoppage.